DSE, Inc.


Q: How Long Is The Order Process?
A: You can expect 10-14 business days from the time your artwork has been approved. Manufacturing times may vary and your sales representative should discuss your estimated time of shipping at the time you receive the official quote. If your order requires special handling because of an event, please let us know in advance and we will make every effort to accommodate your wishes. Keep in mind that shipping charges may increase due to rush services.

Q: What Is "Camera Ready" Art?
A: Art that is in it\\\'s raw format. It is an illustration or graphic design in black and white. This art is clean and very precise. It is most commonly referred to as "Vector" art. Forms are typically done in software like CorelDraw, Adobe Illustrator or Freehand.

Q: How Much Will It Cost To Create A Design?
A: Art charges begin at $45.00 per hour and may increase depending on the complexity of your request. Send us a layout and we will send you a quote on the amount of time that we anticipate that your design will take. We will give you a firm quote upon request at a charge of $20.

Q: Can I See What My Order Will Look Like Before It Is Shipped?
A: Yes, we can send you a paper proof or a product spec sample of any item in our vast inventory. Keep in mind that actual proofs do take away from delivery schedules and are paid for as a separate charge on your final invoice. Paper proofs are typically at no charge, but if there is a cost associated with it, your sales representative will let you know before the request is made.

Q: Can I Have A PMS Color Match?
A: In most cases the answer is yes. There may be additional set-up fees for exact color matching. Discuss your color requirements in advance and we will let you know your options.